A PENSIONER was left horrified after finding a “sopping wet” dirty nappy in her home delivery order.
The 73-year-old shopper, from Melbourne, Australia, said she was “flabbergasted” by the disgusting discovery.
The loyal Woolworths shopper explained how she and her husband have been using the store’s home delivery services for years.
Both she and her husband, who suffers from Parkinson’s disease, have health ailments making it impossible to do the shopping themselves.
But in her most recent order, she spotted that one of the grocery bags was different to the others.
“It was a Woolworths bag, but it wasn’t the usual bags you receive with your home delivery,” she told 7NEWS.
Upon looking in the bag, the pensioner was unable to figure out what was left in the bag.
“I looked inside and said ‘What is that?’ It had pink and white spots and I couldn’t work it out,” she said.
“Then I picked it up and it was all wet, and I realised it was a dirty nappy. I thought, ‘Oh for God’s sake.’
“I told my husband and washed my hands immediately, I just couldn’t believe it. I was stunned and I was flabbergasted.”
After contacting Woolworths with her complaint, the pensioner took to social media to share her experience with the home delivery.
“Today I received my grocery order from Woolies online,” she wrote on Facebook.
“I have never been so disgusted because as I opened the final bag, there was only one article in the bag.
“There it was sitting at the bottom, a – wait for it – sopping wet NAPPY. Yes, a DIRTY NAPPY.”
“I couldn’t believe what I was seeing.”
Speaking to 7NEWS, a Woolworths spokesperson confirmed the supermarket was urgently investigating the incident.
“This is a concerning claim and we’re keen to investigate it with our delivery partners,” the spokesperson said.
“We’ve been in contact with the customer to apologise and will be looking into this as a matter of urgency.”